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#Frequently asked questions

1. What sizes do you offer for kids' clothing?
We offer a wide range of sizes for kids' clothing, from newborn to age 0-7. Please refer to our size chart for specific measurements.
2. Are your kids' clothes made from safe materials?
Yes, all our kids' clothes are made from high-quality, safe, and non-toxic materials. We prioritize your child's comfort and safety.
3. How should I wash and care for the clothes?
We recommend washing kids' clothes in cold water and using a gentle cycle. Avoid using harsh detergents or bleach. For best results, tumble dry on low heat or hang dry.
4. Do you offer gender-neutral clothing options?
Yes, we offer a variety of gender-neutral clothing options designed to be stylish and comfortable for all kids.
5. What is your return policy for kids' clothing?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the items within 30 days for a full refund or exchange, provided they are unworn and in original condition.
6. Do you have sales or discounts on kids' clothing?
Yes, we frequently offer sales and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and promotions.
7. Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
8. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout.
9. How can I contact customer service?
You can reach our customer service team via email at info@hapyhatch.com or by phone at +91 9354172983. Our team is available Monday to Saturday, 9 AM to 6 PM.
10. Are your clothes ethically produced?
Yes, we are committed to ethical production practices. Our clothes are made in facilities that ensure fair wages and safe working conditions.